PRIVACY POLICY
- Effective
- 5 October 2026
- Version
- 2026-10-05
- Privacy contact
- anyro@sirency.com
Contents
- 1. WHO WE ARE AND WHAT THIS COVERS
- 2. INFORMATION WE COLLECT
- 3. SENSITIVE INFORMATION AND ADULT CONTENT
- 4. HOW WE USE YOUR INFORMATION
- 5. WHO WE SHARE IT WITH
- 6. OVERSEAS DISCLOSURE AND INTERNATIONAL TRANSFERS
- 7. COOKIES AND SIMILAR TECHNOLOGIES
- 8. HOW WE PROTECT YOUR INFORMATION
- 9. DATA BREACHES
- 10. HOW LONG WE KEEP INFORMATION
- 11. ACCESS, CORRECTION AND YOUR RIGHTS
- 12. EU AND UK VISITORS AND APPLICANTS
- 13. UNITED STATES RESIDENTS
- 14. AGE: 18+ ONLY
- 15. COMPLAINTS
- 16. CHANGES TO THIS POLICY
- 17. CONTACT US
Summary
- SirenCY is run by an Australian company, named in section 1. We follow the Australian Privacy Act, plus the GDPR and US state privacy laws where they apply to you.
- We collect what you give us (applications, onboarding details, messages) and limited technical data from analytics and session replay.
- Details about adult work are sensitive. We use them only to assess and manage your work with us, and we never sell them.
- Our service providers, mostly in the United States, process data for us. We do not sell personal information or use advertising pixels.
- You can ask to access, correct or delete your information at anyro@sirency.com, and complain to the OAIC if we do not resolve your concern.
1. WHO WE ARE AND WHAT THIS COVERS
This Privacy Policy explains how QOSMIC CO PTY LTD (ABN 28 667 365 479), trading as X SIREN MEDIA and operating the SirenCY brand ("SirenCY", "we", "us"), handles personal information. We are an Australian company and the entity responsible for your information. For people in the EU or UK, we are the "controller".
It covers:
- visitors to www.sirency.com;
- people who apply to work with us as a creator, chatter, team member or partner;
- creators we manage, and people who book calls, sign agreements, message us or subscribe to our emails;
- people who sign in to the SirenCY dashboard;
- people who click SirenCY tracking links or interact with creator accounts we manage.
This policy is a notice about how we handle information, not a contract.
We follow the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where they apply to you, we also follow the EU and UK General Data Protection Regulation (GDPR) and United States state privacy laws.
2. INFORMATION WE COLLECT
We collect only what we reasonably need for the purposes in section 4. Most of it comes from you directly.
| When | What we collect |
|---|---|
| Creator application form | Name, email, phone (optional), whether you already create, platform username, the content types you choose to tell us about, experience, earnings range, subscriber count, daily availability, social media links, goals, and anything you write about the support you need. We also record the page you applied from, the referring site and campaign (UTM) tags. |
| Chatter application | Name, email, Discord username, location, experience, previous agencies, and your written answers to sample chatting scenarios (these can include sexual language because of the nature of the job). |
| Careers and partner enquiries | Name, email, Discord or Telegram handle, timezone, availability, experience, your message, and how you heard about us. |
| Messages, chat and calls | Your name, email and message when you use the chat widget or email us. When you book a call: name, email, phone (optional), notes and the time you choose. |
| Email sign-ups | Email, name (optional) and the page you signed up on. Our email provider tells us when an email is delivered, opened, clicked, bounces or is marked as spam. |
| Creator onboarding and management | Legal and stage name, date of birth, contact details, country and address; platform usernames and any login details you choose to give us (stored encrypted); social media handles; profile and persona details you choose to share (which can include nationality or ethnicity, languages, physical attributes, and content boundaries and preferences); content you provide, such as photos, videos and captions; earnings, revenue share and payout details (for example a PayPal, Wise or Payoneer account or bank details); and, if needed, an identity document to confirm your identity or age. |
| Signing an agreement | Your electronic signature, the time you signed, your IP address, your browser's user agent, and your confirmation that you are 18 or older. We keep this as evidence that the agreement was signed. |
| Dashboard accounts | Name, email, sign-in method and session information, handled by our sign-in provider. |
| Team members and contractors | Contact details, payout details, work records such as shifts and performance, training and exam results, and HR documents such as contracts and identity documents. |
Collected automatically
- Analytics: pages viewed, how you arrived, device and browser type, approximate location (city or country, estimated from your IP address) and the steps you take in our application form (for example, which step you reached).
- Session replay: our product analytics tool records how pages are used (clicks, scrolling, page changes and form interactions) so we can find and fix problems. It is not loaded on private creator share links.
- Server and security data: our hosting provider processes your IP address, browser details and request times to deliver the site and block abuse. We read your country from your IP address to show the right application form first; we do not store it.
- Tracking links: when someone clicks a SirenCY tracking link on a creator's promotional page, we record the type of event, the approximate city and country (looked up by the page through ip-api.com), the browser's user agent and a random session ID. We do not collect names through these links.
- Saved form drafts: the application form saves your unfinished answers in your own browser's local storage so you do not lose them. They stay on your device until you submit or clear the form.
From other sources
- Platforms you connect or ask us to manage (such as OnlyFans, Fansly, Fanvue, Instagram and X), which give us account data, earnings and messages.
- Publicly available social media profiles, when we research or contact creators who may be interested in our services.
- People who refer you to us.
If you don't give us information
You can browse the site without telling us who you are. You cannot apply, sign an agreement or be managed anonymously: without your contact and account details we cannot assess your application, pay you or run your accounts. No law requires you to give us information, but we must keep some records (for example for tax) once we work together.
3. SENSITIVE INFORMATION AND ADULT CONTENT
The content types you select, your boundaries, and the fact that you do adult work can reveal information about your sex life. Persona details can reveal your ethnic origin. Australian law treats this as "sensitive information" and the GDPR treats it as "special category" data.
- We collect it only with your consent, which you give by choosing to provide it. Most of these fields are optional, and you can withdraw consent at any time (we may then be unable to continue working with you).
- We use it only to assess your application, plan and manage your work with us, and keep you safe within the boundaries you set.
- We never sell it, never use it for advertising, and share it only as described in section 5.
- Our application forms do not accept photos, videos or identity documents. Please don't send explicit images through our forms, chat widget or email. If you become a creator with us, we set up a private content folder for your files.
4. HOW WE USE YOUR INFORMATION
- Applications: to assess your application, contact you about it and onboard you if we work together.
- Managing creators: to run the accounts you ask us to manage, plan and post content, chat with fans on your behalf, report on performance, and calculate and pay your share.
- Team members: to recruit, train, schedule and pay our team.
- Agreements and records: to prepare and sign agreements, keep evidence of signature, invoice, and meet tax and accounting duties.
- Communication: to reply to you, send service messages and, if you have subscribed, send marketing emails. Every marketing email has an unsubscribe link.
- Improving the site: to understand how the site and forms are used and fix problems.
- Security and legal: to prevent spam, fraud and abuse, enforce our agreements, and comply with the law.
We use information for another purpose only if it is related to the original purpose and you would reasonably expect it (directly related, for sensitive information), if you consent, or if the law allows or requires it.
Under the creator agreement, we may use content you provide to train our team and, with your approval for public use, in case studies. That licence ends when the agreement ends. We do not use your content or application to train our own AI models.
AI tools and automated decisions
We use AI tools to help our team draft messages and captions, to help score written answers in our chatter certification exam, and, for creators we manage, to produce AI-assisted images and videos from content they provide. When an AI tool scores an exam, it uses your name, contact handle and exam answers, and a team member reviews the result before any decision is made about engaging or certifying you.
We do not make decisions that significantly affect you using only automated means.
6. OVERSEAS DISCLOSURE AND INTERNATIONAL TRANSFERS
We are based in Australia, but most of our service providers store or process data outside Australia. Your information is likely to be disclosed to or stored in:
- the United States, where most of our providers (including Vercel, Clerk, Resend, Google, OpenAI, Discord and PayPal) are based or host data;
- the European Union (for example, Metricool is based in Spain);
- Singapore or China, when creator content is processed by the Kling AI video tool (operated by Kuaishou);
- the Philippines and other countries where our remote team members and contractors work.
Before we disclose information overseas, we take reasonable steps to make sure the recipient handles it consistently with the APPs: we choose established providers, limit what they receive, and limit team access by role.
EU and UK data: when your data leaves the EU or UK, we rely on an adequacy decision where one exists (for example, for providers certified under the EU-US Data Privacy Framework) or on the Standard Contractual Clauses (and the UK Addendum) that our providers include in their data processing terms. You can ask us for more detail about the safeguard for a particular provider.
8. HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, change or disclosure. These include:
- encrypted connections (HTTPS) across the site;
- storing platform login details encrypted, with a separate key;
- role-based access, so team members see only what their role needs;
- private file storage with short-lived links for documents such as signed agreements;
- checking the input our forms receive, and verifying that automated messages from our providers are genuine;
- using established providers that encrypt the data they store.
No system is completely secure, so we cannot guarantee security. Please keep your login details private and tell us straight away if you think your account has been misused.
When we no longer need personal information, we delete or de-identify it (see section 10).
9. DATA BREACHES
If we suspect a data breach, we act quickly to contain it and assess it. Under the Notifiable Data Breaches scheme, if a breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, and tell you what you can do to protect yourself.
Where the GDPR applies, we will notify the relevant supervisory authority within 72 hours of becoming aware of a reportable breach, and notify you without undue delay if the breach is likely to put your rights and freedoms at high risk.
10. HOW LONG WE KEEP INFORMATION
| Information | How long |
|---|---|
| Applications that do not go ahead (creator, chatter, careers, partner) | Up to 24 months after last contact, so we can recognise a repeat application, then deleted |
| Creator records | For the term of the agreement. Within 30 days after it ends, we remove your content from the marketing channels and systems we control. We keep business records (agreement, signature evidence, earnings and payments) for up to 7 years after it ends for tax, accounting and legal reasons |
| Platform login details | Deleted when we stop managing the account |
| Team member and contractor records | Up to 7 years after the working relationship ends |
| Messages, chat and call bookings | Up to 24 months after last contact, unless they become part of a creator or team record |
| Email subscriptions | Until you unsubscribe. We then keep only your email address on a suppression list so we do not email you again |
| Email delivery and engagement records | Up to 24 months |
| Google Analytics data | Event-level data for up to 14 months; aggregated reports may be kept longer |
| Session replays | Up to 12 months |
| Tracking link events | Up to 24 months |
We may keep information longer if the law requires it or if it is needed for a legal claim or dispute. Encrypted backups expire on their normal cycle.
11. ACCESS, CORRECTION AND YOUR RIGHTS
Wherever you live, you can ask us to:
- access the personal information we hold about you (APP 12);
- correct information that is inaccurate, out of date, incomplete, irrelevant or misleading (APP 13);
- delete information we no longer need to keep;
- stop marketing emails at any time, using the unsubscribe link or by emailing us.
Email anyro@sirency.com with the subject "Privacy request". We will confirm your identity before acting, which usually means replying from the email address we already hold. We respond within 30 days. Making a request is free. If we refuse a request, we will tell you why in writing and how to complain. If we refuse to correct something, you can ask us to attach a statement that you believe it is wrong.
Some information cannot be deleted straight away, such as records we must keep for tax, or evidence that an agreement was signed.
12. EU AND UK VISITORS AND APPLICANTS
If the EU or UK GDPR applies to you, these are our lawful bases:
| Purpose | Lawful basis |
|---|---|
| Assessing applications and onboarding | Steps you ask us to take before entering a contract |
| Managing creators, paying creators and team members | Performance of a contract |
| Sensitive details (content types, boundaries, persona) | Your explicit consent |
| Signature evidence, tax and accounting records | Legal obligation; our legitimate interest in proving what was agreed |
| Marketing emails | Consent |
| Analytics and session replay | Our legitimate interest in understanding and improving the site |
| Handling fan interactions on accounts we manage | Our and the creator's legitimate interest in running the account the creator asked us to manage |
| Security, fraud prevention and legal claims | Legitimate interests |
Get a copy of your data.
Correct inaccurate data.
Ask us to delete your data.
Ask us to limit how we use it.
Get data you gave us in a machine-readable format.
Object to processing based on legitimate interests, and to direct marketing at any time.
At any time, without affecting earlier processing.
To your local supervisory authority.
We respond within one month, which may be extended by two months for complex requests. You can complain to the supervisory authority where you live or work: in the UK, the Information Commissioner's Office; in the EU, your national data protection authority. We would appreciate the chance to resolve your concern first.
13. UNITED STATES RESIDENTS
Some US state laws, such as the California Consumer Privacy Act (as amended by the CPRA), give residents extra rights. We honour the requests below for all US residents, whether or not a particular law applies to us.
Over the past 12 months, we collected these categories of personal information, from the sources and for the purposes in sections 2 and 4, and disclosed them for business purposes to the recipients in section 5:
- identifiers (name, email, phone, usernames, IP address);
- customer records (contact, address and payout details);
- characteristics of protected classifications (age, and nationality or ethnicity if you share it);
- commercial information (earnings ranges, revenue and payments);
- internet activity (pages viewed and site interactions);
- approximate geolocation (city or country, not precise location);
- audio and visual information (content creators provide);
- professional information (experience and previous agencies);
- sensitive personal information (account login details, sex life, and ethnic origin if you share it).
We do not sell personal information or share it for cross-context behavioural advertising, and we have not done so in the past 12 months. We use sensitive personal information only to provide our services and as the law allows, not to infer characteristics about you.
You can ask to know, access, correct or delete your personal information by emailing anyro@sirency.com. You can use an authorised agent, and we may ask them for proof of authority. We will verify your request and respond within 45 days (extendable by 45 days with notice). If we deny a request, you may appeal by replying to our decision. We will not discriminate against you for exercising these rights.
14. AGE: 18+ ONLY
We do not knowingly collect personal information from anyone under 18, and we will not work with anyone under 18.
Creators must confirm they are 18 or older when signing an agreement, and we may ask for an identity document to check. If we learn that we hold information about someone under 18, we will stop any work, delete the information except what we must keep to meet a legal duty, and report to the relevant authorities where the law requires it.
If you believe we hold information about a minor, email anyro@sirency.com straight away.
15. COMPLAINTS
If you have a concern about how we handled your information, email anyro@sirency.com with the subject "Privacy complaint" and tell us what happened. We will acknowledge your complaint within 7 days and aim to respond in full within 30 days.
If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC). If you are in the EU or UK, see section 12. Since 10 June 2025, Australian law also lets individuals take legal action for serious invasions of privacy.
16. CHANGES TO THIS POLICY
We update this policy when our practices or the law change. The effective date and version at the top show the current version. If we make a significant change, we will tell creators and dashboard users by email before it takes effect.
Australian privacy law requires policies to describe automated decision-making from 10 December 2026. Section 4 already does this, and we will update it if our use of automated tools changes.
17. CONTACT US
QOSMIC CO PTY LTD
Registered business name: X SIREN MEDIA
ABN: 28 667 365 479
Privacy requests and questions: anyro@sirency.com
Website: www.sirency.com
Effective 5 October 2026. Version 2026-10-05.
© 2026 QOSMIC CO PTY LTD. All rights reserved.